Create a Professional Master Service Agreement in Minutes
Generate custom MSAs for ongoing business relationships. One framework agreement, unlimited project SOWs. Reviewed by three AI agents for balance and completeness.
Starting at $10 during beta.
How MSA and SOW Work Together
The MSA is your umbrella agreement. SOWs are the project-specific details underneath.
Master Service Agreement
Negotiate once, use forever:
- Payment terms and invoicing
- IP ownership rules
- Liability and indemnification
- Confidentiality provisions
- Termination and disputes
Statement of Work
Create for each project:
- Specific deliverables
- Project timeline
- Milestones and deadlines
- Project pricing
- Acceptance criteria
MSAs for Every Business Relationship
Whether you are an agency, consultant, or enterprise vendor, establish strong foundations.
Agency Relationships
Framework for ongoing marketing, design, or development work
IT & Software Services
Govern long-term technology partnerships and support
Consulting Engagements
Structure recurring advisory and consulting relationships
Enterprise Contracts
Establish terms with large clients or vendors
How to Create Your MSA
Describe the Relationship
Tell us about the parties, the type of services, and your preferred terms for payment, IP, and liability.
AI Agents Draft & Review
Three AI agents collaborate: one drafts, one critiques, one validates. Result: a balanced MSA.
Download & Add SOWs
Export your MSA, then create individual SOWs for each project. The MSA terms automatically apply.
What is Included in Your MSA
Scope Framework
How services will be defined in individual SOWs
Payment Terms
Standard rates, invoicing, and payment schedules
Intellectual Property
Ownership of work product and pre-existing IP
Liability Caps
Limitation of liability and mutual indemnification
Confidentiality
Protection for sensitive business information
Termination Rights
How either party can end the relationship
Change Orders
Process for modifying scope and pricing
Dispute Resolution
Mediation, arbitration, or litigation procedures
MSA vs. Simple Services Agreement
| Scenario | MSA + SOW | Services Agreement |
|---|---|---|
| Multiple projects over time | Less ideal | |
| One-off project | Overkill | |
| Enterprise clients | Less common | |
| Quick turnaround needed | More setup | |
| Long-term relationship | Re-negotiate each time |
Need a simple services agreement instead? Create a Services Agreement
Frequently Asked Questions
What is a Master Service Agreement (MSA)?
A Master Service Agreement (MSA) is a framework contract that establishes the foundational terms and conditions for an ongoing business relationship. It covers general provisions like payment terms, intellectual property, liability, confidentiality, and dispute resolution that apply to all future work between the parties.
What is the difference between an MSA and an SOW?
An MSA is the umbrella agreement that defines the overall relationship and standard terms. A Statement of Work (SOW) is a project-specific document that operates under the MSA and details specific deliverables, timelines, and pricing for individual projects. You use one MSA with multiple SOWs.
When should I use an MSA instead of a simple services agreement?
Use an MSA when you expect an ongoing relationship with multiple projects over time. A simple services agreement works for one-off projects. MSAs save time because you negotiate terms once, then just create SOWs for each new project without renegotiating the entire contract.
What are the key provisions in an MSA?
Key MSA provisions include: scope framework, payment terms, intellectual property ownership, liability caps and indemnification, confidentiality, termination rights, dispute resolution, insurance requirements, and change order procedures. These apply to all work under the agreement.
How long should an MSA last?
MSA terms typically range from 1-3 years with automatic renewal options. The term should match your expected relationship duration. Many MSAs include provisions for early termination with notice, usually 30-90 days.
Is this MSA ready to sign?
Pactlio generates professional contract drafts using AI. While our MSAs follow standard legal formats used in enterprise relationships, we recommend having important agreements reviewed by a licensed attorney before signing. We provide drafts, not legal advice.
Ready to Establish Your Framework Agreement?
Create a professional MSA in minutes. Starting at $10 during beta.
Starting at $10 during beta. Takes less than 2 minutes.